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Design Kaihāpai (G197-18CA)

School of Design, College of Creative Arts

Are you passionate about evangelizing the transformative role of higher education, and the opportunities that design thinking and design making brings to make the world a better place?

If you are confident and self-reliant, a strong presenter, an excellent communicator, and someone who can represent the School of Design internally and externally, this is the role for you.

Term:Fixed Term of 2 Years
Grade:Grade G
Salary:$57,806 - $82,182 pa
Applications close:11:45 p.m. on 29 July 2018

Position overview

Applications are invited for a two-year, full-time position as Design Kaihāpai at Ngā Pae Māhutonga, The School of Design, within the College of Creative Arts (CoCA) on the Massey University Wellington Campus.

The Design Kaihāpai will be responsible for strategically developing, coordinating, and administering a comprehensive recruitment program for undergraduate and graduate students for our full range of design programme offerings with the goal of increasing the number, and diversity, of students that the school attracts.

With a legacy of over a century in design education, Ngā Pae Māhutonga is recognized as one of the top 100 design schools in the world. The School provides an immersive, student-centred, learning environment that fosters research and innovation through studio-based creative practice. The contemporary portfolio of courses, faculty of internationally recognised leaders in design research and practice, and world-class facilities provide an ideal environment for students to realise their full creative potential.

This role presents a unique opportunity to develop the design education market across New Zealand, with the goal of significantly increasing the school’s visibility within secondary schools, employers, community groups, iwi and hapū, and converting that interest into new student enrolments for Massey University.

The candidate must be confident and self-reliant, a strong presenter, an excellent communicator, and someone who can represent the School of Design internally and externally. You will be passionate about evangelizing the transformative role of higher education, and the opportunities that design thinking and making brings to make the world a better place.

As you will often be on the move, attending career and programme specific events, it is imperative that you have flexibility around hours of work and mobility. You will be qualified with a passion for people and design, and a Bachelor’s degree or a minimum of two year’s experience developing marketing, communication or recruitment strategies.

Job description

Purpose statement

To enhance the creative practice, research and scholarship of Massey University’s School of Design through the expansion and diversification of its student body; To grow the pool of prospective applicants by communicating the many ways the School makes a valuable contribution to society, culture and economy; To evangelize the School’s deeply held belief in the power of design to make positive change for people and for the planet.

Responsible to

Head of School

Key accountabilities

Plan, develop, implement and evaluate programs, special projects, workshops, events, and other initiatives geared to recruiting students within targeted populations and facilitating admission into the School of Design.

Implement and manage communication strategies for prospective and admitted students utilizing data-based tools to identify gaps, patterns, and opportunities.

Travel within New Zealand to creatively engage with prospective students and their whānau as well as developing positive educational partnerships and working relationships with external stakeholders such as secondary schools, iwi, community groups, and the professional design community.

Clearly and confidently communicate knowledge of undergraduate and graduate academic offerings and admissions criteria.

Work closely with department chairs and faculty to engage them in the recruitment process.

Create monthly reports to monitor metrics to gauge the effectiveness and success of recruiting efforts.

Mentor, supervise, and manage student recruitment ambassadors throughout the enrollment lifecycle.

Work closely with College of Creative Arts marketing staff to recommend recruitment strategies and implement targeted outreach to prospective students, applicants and admitted students

Work closely with department chairs, faculty, academic advisors and career coaches to ensure the School is offering the curriculum and professional development opportunities students seek.

Person specification


Candidates with broad and diverse combinations of related education and experience will be considered for this position.

Preferred Qualifications:
- Have a tertiary qualification (preferred) or a minimum of two years relevant commercial experience
- Can demonstrate previous success in sales, customer service or recruitment, and developing and maintaining productive relationships
- Have previous experience interacting with schools, communities and organisations and have established networks in these areas
- Have a working knowledge and experience of tikanga Maori (or willingness to learn).
- Be fluent in two or more languages. (Te Reo preferred)
- Be available to work occasional evenings and weekends to participate in recruitment events
- Be able to travel year-round

Personal attributes and behaviours

Persuasiveness with integrity: Be an engaging and creative public speaker who can communicate honestly and effectively to a wide range of constituencies across diverse communities. Leverage interpersonal skills to build rapport with prospective students and their teachers, career advisors, whānau, parents & caregivers at events, school visits, campus activities and on several media platforms.

Student-centered: Demonstrate an aptitude for identifying and meeting the needs of prospective students, teachers & career advisors within the parameters of the position and the available resources, cognizant of departmental and University policy and authorized practices.

Achievement/Goal Orientation: Demonstrate a concern and aptitude for achieving or surpassing results against an internal or external standard of excellence, showing passion for improving the delivery of services with a commitment to continuous improvement. Demonstrate the ability to work independently and prioritize, plan and oversee multiple projects with multiple deadlines.

Network Orientation: Build strong relationships and networks - internally and externally - to advance your recruitment campaigns. Influence prospective candidates, external stakeholders, and internal partners to achieve desired outcomes.

Teamwork / Team Orientation: Willingly cooperate and work collaboratively toward solutions which generally benefit all involved parties; work cooperatively with others to accomplish departmental and university objectives.

Communication: Demonstrate a strong ability to clearly express ideas, thoughts, and concepts verbally, and in writing.

Professionalism: Conduct oneself at all times in an ambassadorial, committed and personable manner demonstrating respect for the position, fellow colleagues, departmental integrity and the University's best interests.


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