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Maximo Data and Quality Analyst (G235-18CA)

National Facilities, Operations, International and University Registrar

Permanent full time opportunity for a Data Analyst experienced in Maximo, to join the team in palmerston North.

Location:Palmerston North
Term:Permanent
Grade:Grade F
Salary:$48,719 - $68,838 pa
Applications close:11:45 p.m. on 29 July 2018

Position overview

For more than 80 years, Massey University has helped shape the lives and communities of people in New Zealand and around the world. Its forward-thinking spirit, research-led teaching, and cutting-edge discoveries make Massey New Zealand's defining university.

We are looking for a custodian of asset data with the Asset information Management System to ensure that the data records are uniform and consistent across all three of Massey's campus.
To be successful with your application, you will have;
• Eperience undertaking complex analysis of large information systems and databases such as Maximo or similar.
• The ability to turn sources of data into reliable information and reports to support decision making and business cases
• A formal administration qualification with experience in data management and an understanding in facilities management.

The Operations, International and University Registrar portfolio is responsible for leading Facilities Management across the University so if you are ready to join us in making a difference apply now!

Job description

Purpose statement

To be the custodian of asset data within the Asset Information Management System (AIMS, aka Maximo) by ensuring that data records are uniform and consistent across the three campuses; quality control processes and procedures are developed and implemented to protect the integrity of the data and develop asset reporting to support the University’s asset management strategies.

Responsible to

Manager - Asset Information Systems

Key accountabilities

Massey core capabilities

At Massey we are Tiriti-led, upholding Tiriti o Waitangi principles through our practice, We:
• Demonstrate awareness of Tiriti o Waitangi and its contribution to New Zealand culture and society.
• Understand the relevance of Tiriti o Waitangi in relation to the work of the University and the people we serve.
• Embrace the principles of partnership, participation, and protection and apply these principles in our workplace through manaakitanga, rangatiratanga, and kaitiakitanga.
• Embracing Te Reo in relevant and practical ways in our work place interactions and engagement with external stakeholders, giving expression to Tikanga Māori and protocols that demonstrates that we respect and value Māori conventions in appropriate settings.
At Massey we work together with mutual respect and caring. We:
• Act with integrity and trustworthiness and give credit to others for the work they do.
• Work cooperatively and inter-dependently to foster and promote the One University approach.
• Share knowledge and communicate professionally with courtesy and mutual respect.
• Are ethical in all transactions, working within the parameters of our policies and procedures.
• Are direct, truthful and maintain confidentiality.
• Seek to understand and appreciate our differences.
• Keep ourselves and others safe, working with the University’s health, safety and wellbeing policies, procedures and programmes.
At Massey we are future-focused, results-oriented and strive for excellence. We:
• Take ownership and responsibility for delivering results to support achievement of University objectives.
• Provide the best quality services to our customers (internal and external) ensuring our students/stakeholders are at the heart of everything we do.
• Deliver or support world-class research, teaching and learning and citizenship.
• Take personal responsibility for our performance, take pride in doing our job well, and commit to ongoing personal and professional development.
• Are motivated and create a positive working environment where our values are reinforced.
• Anticipate and respond with agility and resilience to the changing needs of the University and the communities we serve.
• Seek ways to improve our services to deliver in an efficient and effective way.
• Embrace technology and apply this innovatively to better meet the needs of those we serve.
• Challenge ourselves to reach our potential and help bring out the best in others.
• Understand how what we do contributes to the objectives of the University.

  1. Data Analytics
    • Determine (in consultation with end users) and document the processes of how data will be captured and stored within Maximo to meet management, University-wide and legislative compliance requirements.
    • Assess asset records within Maximo against these standards, and identify and amend non-conforming records.
    • Interpret data, analyse the results using statistical techniques and provide regular management reports to support day-to-day business activities.
    • Generate data for benchmarking purposes that complies with the Tertiary Education Facilities Management Association (TEFMA) and Universities New Zealand (UNZ) standards and meets the needs of the University’s finance team.

  2. Data Quality
    • Develop and implement quality control processes and procedures that protect the integrity of the data records held in Maximo.
    • Monitor data and information quality and recommend initiatives to improve these.
    • Develop processes to measure the quality of data records and regularly monitor the results to ensure that standards are being maintained and improved.

  3. Asset Information Management System
    • Identify and promote opportunities for improvements to AIMS to maximise benefits, improve functionality and useability for end-users, and drive value.
    • Actively influence, challenge and test the design and implementation of key improvement initiatives, particularly with respect to their effective integration into business-as-usual activities. This includes the direct project involvement as a business subject matter expert role.

  4. Asset Information Reporting
    • Develop asset reports to meet end-users’ and management’s needs, that can be run locally or nationally to support management decision making.
    • Investigate, develop and implement reports and processes so asset condition assessment data can be used to develop annual operational maintenance budgets and five-year capital upgrade or replacement budget bids.
    • Develop reports that consider and analyse asset condition, useful remaining life, replacement and retirement timeframes, inventory levels etc.

  5. Education and Training
    • Train and educate front-line users of Maximo how to effectively use the system reinforcing the needs for consistency and data quality standards.
    • Reviewing training material to ensure it remains up to date and accurately reflects how Maximo is to be used within the University.

  6. Effective Relationships and Team Contribution
    • Develop and maintain proactive and positive relationships with the end-users of Maximo and support their day-to-day asset management activities by advocating on their behalf for system improvement opportunities.
    • Contribute to a positive team environment and encourage and support work colleagues to deliver a great level of service.

Interpersonal Skills
• Able to coach and influence internal and external stakeholders, building constructive working relationships.
• Identifies and addresses potential issues with stakeholders.
• Establishes and maintains credibility and appropriate confidentiality with stakeholders
• Contributes as a member with multiple teams that span function, issue, location and time zone
• Establishes and maintains productive working relationships with key stakeholders internally and externally.

Person specification

Qualifications

• A relevant tertiary qualification or equivalent on the job experience.

Experience

• An in-depth understanding and working knowledge of asset management and maintenance systems.
• Experience undertaking complex analysis of large information systems and databases.
• The ability to turn sources of data into reliable information and reports to support decision making and business cases.
• An in-depth understanding and working knowledge of data quality principles, processes and practices.

Personal attributes and behaviours

Capability Proficiency Importance

Interpersonal Skills
• Able to coach and influence internal and external stakeholders, building constructive working relationships.

Essential
• Identifies and addresses potential issues with stakeholders.
• Establishes and maintains credibility and appropriate confidentiality with stakeholders
• Contributes as a member with multiple teams that span function, issue, location and time zone
• Establishes and maintains productive working relationships with key stakeholders internally and externally.

Continuous Transformation
• Adjusts current working processes or adopts new approaches in response to changes in the business environment.

Essential
• Communicates and analyses assumptions about a particular issue with colleagues to gain new perspectives or more effective solutions.
• Explains lessons or experiences learned from mistakes and failures as well as successes.
• Implements new systems, procedures and tools efficiently when changes occur in the work environment.
• Seeks challenging opportunities or assignments to grow and develop one's own knowledge, skills and abilities.

Communication • Able to present information clearly, concisely and logically. Varies content, style and form to suit the subject. Essential
• Able to develop communication plans when required.
• Develops a clear, complete understanding of needs and problems through careful listening, probing, reflecting, and summarising.
• Conducts discussions in a respectful manner, that are sincere and fully expressed.
• Communicates in a timely manner using the appropriate style and method.
• Delivers written and oral communications that engage audience participants, respond to their questions and concerns, and produce specific outcomes and impact.

Accuracy and Attention to Detail • Implements a variety of cross-checking approaches and mechanisms. Essential
• Productively balances speed and accuracy.
• Processes large quantities of detailed information with high levels of accuracy.
• Employs techniques for motivating staff to meet or exceed accuracy goals.
• Demonstrates expertise in quality assurance tools, techniques, and standards.
• Evaluates and makes contributions to best practices.

Results Orientation • Takes responsibility for escalating issues that impact on planned work and outcomes. Essential
• Maintains focus on critical work standards and expectations.
• Documents how results were obtained to support knowledge transfer and best practices.
• Helps others drive tasks to completion as appropriate.
• Able to track and complete agreed work in planned timeframes.

Priority Setting • Responds to shifting priorities while maintaining progress of regularly scheduled work. Essential
• Addresses potential conflicts that impact current delivery commitments.
• Clarifies and handles multiple concurrent and diverse activities.
• Demonstrates an expectation that there will be ongoing shifts in demands and priorities.
• Works with or leads others to re-prioritise work and reschedule commitments as necessary.

Service Excellence • Provides a quality of service that stakeholders describe as excellent. Essential
• Provides direct service to internal or external stakeholders.
• Responds to unexpected stakeholders requests with a sense of urgency and positive action.
• Provides a level of customer centric service excellence that contributes to the departments objectives.
• Able to respond to common stakeholder queries and problems or escalate if required.

Problem Solving • Ensures capture of lessons to be learned from a problem solving. Essential
• Develops alternative resolutions / successful resolutions to critical or wide-impact problems.
• Contributes to standard practices for problem solving approaches, tools, and processes.
• Uses varying problem-solving approaches and techniques as appropriate.

Technical Capabilities:
Capability Proficiency Importance
Data Gathering and Reporting • Analyses complex reports as revealed by the data. Essential
• Participates in developing criteria for selecting data gathering and reporting tools and techniques for various projects.
• Reviews and verifies data and reports for accuracy.
• Oversees multiple data gathering and analysis initiatives.
• Prepares cost benefit analyses of alternative approaches.
• Builds and edits reports based on stakeholder and organisational specifications.

Data Administration • Supervises the department's processes for data construction and design. Essential
• Advises on the advanced functions and operational techniques of data administration tools and systems.
• Monitors data quality, compatibility and stability to meet current and future needs of the organisation.
• Designs data access, usage and change rules for users within and across organisations.

Quality Management • Adheres to organisational quality management processes and practices. Essential
• Applies key aspects of continuous improvement processes and evaluates impact on quality.
• Uses quality evaluation tools and techniques such as walkthroughs and inspections.
• Works with quality assurance methods, tools and techniques.
• Utilises quality indicators relevant to own unit or function.

General Computer Proficiency • Uses preferences and other tools to customise computer software / hardware appropriate for function. Essential
• Identifies and resolves common software and usage problems.
• Intermediate experience in the use of SharePoint, can coach others in the use SharePoint
• Demonstrates intermediate levels of knowledge and experience in the use of Microsoft Office software.
• Working knowledge and confidence in using core systems Massey University.

Technical Troubleshooting • Handles calls related to product features, applications, and compatibility standards. Essential
• Analyses code, logs, and current systems as part of advanced troubleshooting.
• Works with vendor-specific diagnostic guides, tools and utilities.
• Discovers, analyses, and resolves hardware, software or application problems.
• Records and reports specific technical problems, solving processes and tools that have been used.

Additional Pre-employment Checks

Requirement to pass a Criminal and Traffic Convictions (Security) Check performed by the Ministry of Justice.
Requirement to pass a Credit History Check performed by Veda Advantage Personal Information Services. In addition, there is a requirement to pass a ‘No Asset Procedure (NAP)’ Credit History Check performed through the Insolvency and Trustee Service, Ministry of Economic Development.
Requirement to pass a Health Assessment Pre-Employment Check.

 

Massey Contact Centre Mon - Fri 8:30am to 5:00pm 0800 MASSEY (+64 6 350 5701) TXT 5222 contact@massey.ac.nz Web chat Staff Alumni News Māori @ Massey