Create an account to receive job alerts





Forgotten your Password?





Position Type

Employment Type


Advanced Search

Powered by

ImpelHR logo

Māori and Pasifika Liaison (G321-18CA)

Library, Office of the Provost

Are you Māori or Pasifika and do you have a passion for enabling success for both? Have you been striving for a role that allows you the flexibility to grow support networks? We have an exciting opportunity to do just that within the Massey Albany Library.

Grade:Grade F
Salary:$48,719 - $68,838 pa
Applications close:11:45 p.m. on 30 September 2018

Position overview

Kia ora, Fakaalofa atu, Kia orana, Malo e lelei, Mauri ora, Ni sa Bula, Namaste, Taloha ni, Talofa lava and Warm greetings.

Kei te wātea tēnei tūranga ki Te Putanga ki Te Ao Mātauranga ki Te Kunenga ki Pūrehuroa.

Have you been striving for a role that allows you the flexibility to grow Māori and Pasifika support networks? Do you have a passion for enabling success? We have an exciting opportunity for a services librarian to do just that.

This evolving role is instrumental in creating a welcoming community for students and staff with a particular connection to our Māori and Pasifika whānau.

Our ideal candidate would have;
• Knowledge of te reo and tikanga Māori and/or an understanding of Pasifika cultures and/or language(s)
• Understanding of the process of research, teaching and learning (and the information literacy and research support skills)
• Proven skills and confidence in outreach and liaison to proactively seek and establish collaborative relationships
• The ability to contribute to the development and management of the Ngā Kupu Ora and Pasifika collections at Albany

Whilst a degree or professional library qualification would be ideal, we are focused on finding the right person to make this unique role come to life. Essential to its success will be an ability to build relationships and community through proactively supporting the learning, teaching, research and enterprise needs of our Māori and Pasifika staff and students.

In return, we provide a fabulously supportive and innovative environment, as part of a great team in a developing bicultural library, and within a university that has the goal of being Tiriti-led.

Job description

Purpose statement

•To provide quality information and research services to library clients (Māori and Pasifika
staff and students, and those using Māori and Pasifika information resources)
•To facilitate the development of independent information literacy skills in library clients
•To contribute to the development and management of the Ngā Kupu Ora and Pasifika
collections at Albany
•To work with Māori and Pasifika clients to promote and enhance library services and
•To support Māori and Pasifika academic staff and postgraduate research students in their
research and publishing activities
•To uphold the principles of manaakitanga and tikanga within the library

Responsible to

Responsible to the Kaihautū Māori (Manawatū)
•Close working relationship with the Albany Head of Information and Research Services
•Close working relationship with colleagues at this and other campus libraries, and
•Academic staff, students and researchers
•National Centre for Teaching & Learning (NCTL), other library services, Research &
Enterprise, Open Access and Copyright Advisor, Specialist Librarians
•Internal and external stakeholders

Massey University Library is committed to high standards of customer service and teamwork; expected work behaviours are outlined in the Guiding Principles for Customer Service and Teamwork. Staff are also required to adhere to Massey University regulations including Health and Safety policies and the Email and Internet Use policy.

Massey University Library is committed to the principles of the Treaty of Waitangi and to being a bicultural organisation.

Massey University Library staff are expected to commit to and support the Library’s vision, mission and values available here (

Key accountabilities

Duties and Responsibilities
•Provide an information service across a range of channels
•Provide general library orientation and advice, including generic information skills classes
•Collaborate with academic and NCTL staff to identify and provide course-specific
information skills training for students
•Provide instruction and guidance on bibliographic management
•Develop and maintain designated online learning materials
•Contribute to the development of library guides, publicity and communications with clients
•Maintain subject guides and library webpages as required

Duties and Responsibilities
•Raise awareness and provide support and guidance to academic staff and postgraduate students involved in research with a particular focus on Māori and Pasifika staff and
•Provide instruction, support and guidance on research related issues and tools including:
*bibliometrics and altmetrics
*publishing support
*research data management
*the institutional repository, tools and services
•Support Performance Based Research Funding (PBRF)
•Research consultations and workshops (individual and group, face to face and online)

Duties and Responsibilities
•Develop and maintain positive working relationships with Māori and Pasifika academic
•Participate in meetings and activities for Māori and Pasifika and other relevant University activities/presentations as appropriate
•Promotion and marketing of library services and collections

Duties and Responsibilities
•Participate in the development and management of the library’s collections, in consultation
with academic staff where appropriate
•Contribute to the development and implementation of collection policies, in particular
•Manage collections budget within specified funding areas as required
•Write impact statements for proposed papers and programmes, and qualification reviews

Duties and Responsibilities
•Maintain knowledge of current developments and issues in information service provision,
library and educational technologies and resources, the library profession and tertiary
education sector
•Contribute proactively as a member of the library team by contributing to projects, showing
initiative, sharing key tasks, sharing knowledge and expertise
•Maintain regular communications with colleagues at other Massey libraries
•Look for ways to improve and develop services using creativity and innovation
•Maintain awareness of and participate in wider Massey activities and professional
development opportunities
•Contribute to the development of a bicultural library and university

Person specification


A degree and professional library qualification are preferred


Previous professional library experience in a tertiary library is preferred

Personal attributes and behaviours

Knowledge and skills in Te Reo Māori and tikanga and/or knowledge and understanding of Pasifika cultures

Comfort and competence in working with both client groups is desired but not essential

• Develops constructive and effective relationships based on mutual respect
• Proactively seeks collaborative relationships across all areas of the organisation
• Well-developed oral and written communication skills, including skills appropriate for the
web and other media
• Well-developed teaching, training and presentation skills, both face to face and online
• Understands and makes use of appropriate communication technologies to promote
successful and efficient communication
• Understands attitudes, interests, needs and perspectives of others
• Assesses the level of technical literacy or understanding of the audience and tailors
communication content and delivery to suit

• An understanding of the processes of research, teaching and learning, and impact of
technology on the same, in the university context
• Excellent information searching and evaluation skills
• Curiosity about pedagogy and its implications for teaching in a library context
• Well-developed IT skills, including knowledge of standard applications
• Acts to keep skills and knowledge current and relevant
• Uses information systems and supporting technologies to enhance job performance
• Proactively contributes to help others to resolve work-related problems
• Understands the responsibilities and interdependencies of the role

• Strives to develop innovative solutions to improve customer service
• Monitors customer satisfaction and listens and responds to customer concerns
• Desire to obtain the best outcomes for researchers, teachers and learners
• Proactively works to build and maintain internal and external relationships and networks to
share knowledge and achieve goals
• An ability to listen, and to be understanding and flexible in relation to the needs of clients
and colleagues, and to build effective relationships

• Problem-solving is viewed as an improvement opportunity
• Understands and incorporates solutions into evidence-based decisions
• Involves relevant parties in the decision-making process
• Where a problem is identified, a potential solution is investigated and proposed.


Massey Contact Centre Mon - Fri 8:30am to 5:00pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey