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Senior Administrator – Academy of Applied and Professional Psychology. (G172-17CA)

School of Psychology, College of Humanities and Social Sciences

The School of Psychology is looking to appoint a Senior Administrator to it's newly formed Academy of Applied and Professional Psychology (AAPP).

Location:Palmerston North
Grade:Grade E
Salary:$40,911 - $60,328 pa
Applications close:11:45 p.m. on 28 September 2017

Position overview

Applications are invited from suitably qualified person for the position of Senior Administrator - Academy of Applied and Professional Psychology (AAPP) to support the School of Psychology's goal to deliver high quality teaching, professional training and research programmes in psychological disciplines. This position plays an important role in supporting the Academy of Applied and Professional Psychology and the School's administration through ensuring the provision of high quality and efficient administrative services for the professional training programmes and staff across three campuses, and providing dedicated efficient, high quality and confidential administrative support to the Director of the Academy.

The appointee will be expected to work co-operatively with the Academic coordinators of the professional training programmes, and provide accurate, timely and confidential support to the Director of the AAPP. The ability to work in a team and independently will be crucial. The appointee must be able to work in a fast-paced and diverse environment, and communicate effectively in oral and written form. Preference may be given to applicants who hold an administrative qualification, and have a working knowledge of University structures and procedures.

Immediate start is available

Any enquiries should be directed to Ms Hope Hyslop ( Information about the School of Psychology and the University can be accessed via,

Job description

Purpose statement

To provide specialised and effective advice and administrative support to the Academy of Applied and Professional Psychology (AAPP).

Responsible to

Head of School Office Manager

Key accountabilities

  1. Provide specialised administrative support to the Head of School Office Manager, the Director of the AAPP (DAAPP), the Professional Psychology training programmes and programme coordinators.

  2. Main contact point for enquiries with regard to Professional Training Programmes in the School of Psychology. Including: conduct Police checks of students; manage IPP and changes to professional training programmes courses; writing and updating regulations, course outlines, publicity, and advertising; preparation of programme manuals, and oversight of preparation of School prospectus. Liaise with HoS, HOSOM, DAAPP, Programme Directors and Psychologists Board regarding these.

  3. Ensure up to date coordination and consistency of programme details across Massey website, university calendar, College, School, DRC, contact centre, and student administration.

  4. Manage student progression in professional training programmes.

  5. Facilitate examination process across the School including UG and PG papers, and for professional programmes: mock and final exams (i.e. dates, times, logistics, liaison with external examiners, and managing required student documents such as case studies, videos of interviews

  6. Manage Professional Programmes documents including the development and maintenance of efficient and reliable document management systems, and preparation of documents for accreditation across all professional programmes which require New Zealand Psychologist Board accreditation.

  7. Arrange schedules and correspondence for student selection processes for professional programmes.

  8. Liaise closely with applied programme Directors around administration issues and concerns.

  9. Assist with the planning, scoping and management of staff requirements and appointments

  10. Coordinate the handling of requests from students about applied programme courses, pathways, etc. as first response option. Liaise with Student Administrator and Programme Directors on complex cases.

  11. Prepare graduating year reviews etc for postgraduate psychology programmes

• Undertake tasks as required by the Head of School or Head of School Office Manager.
• Participate in a team environment and share School objectives.
• Comply with the University's obligation under its Charter regarding equal employment and the Treaty of Waitangi.

Person specification


Undergraduate degree is required, Psychology major is preferred.


Secretarial/Administrative experience, including competence in office administration, Microsoft Word and database administration.
Experience in a university setting is preferred.

Personal attributes and behaviours

Commitment to, and empathy for, students who may be experiencing challenges in the tertiary environment.
High level of oral and written communication skills.
Ability to appropriately manage highly confidential information and sensitive situations.
Ability to work as a member of a team.
Proactive and innovative in achieving goals.
Highly adaptable and able to solve administrative problems.
Ability to plan, organise and administer own work.
Ability to manage complex documents and processes
Ability to work collaboratively with academic and administrative staff.
Excellent secretarial skills, including word processing, spreadsheets, internet communication.
Respect for, and interest in, cultural diversity.
Concern for accuracy and efficiency in record-keeping


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