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National Facilities Director (G220-17CA)

Office of the Assistant Vice Chancellor , Operations, International and University Registrar

With a large portfolio of facilities spread across three campuses, the need to manage, maintain and develop the portfolio, inclusive of new fit-for-purpose facilities, has created this exciting new, strategically focussed leadership role. Reporting to the Assistant Vice-Chancellor Operations, International and University Registrar, the National Facilities Director will provide strategic leadership to the portfolio, across all three of Massey University’s campuses, to staff and contractors involved in the management and operation of Massey facilities, including capital development projects and minor works, built facilities and grounds, contracted services, and maintenance.

Location:Albany/Wellington/Palmerston North
Term:Permanent
Salary:IEA
Applications close:11:45 p.m. on 30 July 2017

Position overview

For more than 80 years, Massey University has helped shape the lives and communities of people in New Zealand and around the world. Our forward-thinking spirit, research-led teaching, and cutting-edge discoveries make Massey New Zealand’s defining university. We make a difference!

With a large portfolio of facilities spread across three campuses, the need to manage, maintain and develop the portfolio, inclusive of new fit-for-purpose facilities, has created this exciting new, strategically focussed leadership role. Reporting to the Assistant Vice-Chancellor Operations, International and University Registrar, the National Facilities Director will provide strategic leadership to the portfolio, across all three of Massey University’s campuses, to staff and contractors involved in the management and operation of Massey facilities, including capital development projects and minor works, built facilities and grounds, contracted services, and maintenance.

To be successful in this appointment you will have proven your ability to develop and deliver organisation-wide strategies for the improvement and delivery of facilities management and capital development across a large or complex organisation, and have senior experience leading and implementing plans to ensure a cohesive, consistent, efficient and sustainable approach to service delivery across multiple sites, with a solid background managing capital assets, facilities and infrastructure.

As Massey is a multi-campus university, the position may be based in either Wellington, Palmerston North or Albany and will require the successful candidate to travel regularly to each campus.

If you have the right skills and attributes and are ready to join us in making a difference, apply now!

For further information, please contact:

Nigel Barker, Staff Recruitment Manager: n.barker@massey.ac.nz or (06) 9517683 (from 12 July 2017)

Job description

Purpose statement

The National Facilities Director is responsible for the development and delivery of Massey University’s national facilities management and capital development strategy and plans to ensure a cohesive, consistent, efficient and sustainable approach to service delivery across all campuses and sites, which develop and protect the University’s capital assets, facilities and infrastructure. The role holder provides leadership and management across all three of Massey University’s campuses to staff involved in the management and operation of Massey facilities including capital development projects and minor works, built facilities and grounds, contracted services, and maintenance.

Responsible to

Assistant Vice-Chancellor Operations, International and University Registrar

Key accountabilities

Strategy & Planning: Lead the delivery of national & campus strategies for scheduled work incl; managing annual programmes of work, planned maintenance projects, energy management initiatives, building services, & building control systems; & implement a national approach to major & minor capital projects by working with regional Facilities & Capital managers to evaluate best practice & develop an approved Massey-wide capital development strategy.

Infrastructure Services Delivery: Manage the design & delivery of new buildings, facilities & infrastructure, renovations, refurbishments & refresh-work programmes to meet Massey’s long-term needs. Oversee delivery of maintenance, services and, where applicable, the operation of facilities across all campuses.

Campus Planning: Lead the transformation, development & upgrade of Massey’s campuses, facilities & infrastructure in line with approved Campus Development Plans; consult with key stakeholders & use innovative & creative approaches to ensure efficient & sustainable campus evolution.

Capital Development: Lead planning, design, project-management & construction of major & minor capital projects through to commissioning & occupancy; ensure all planned project outcomes are achieved and deliver value for money, on-time completion & user satisfaction. Ensure the Capital programme is planned & executed in accordance with Massey approved methods, scope & budget.

Property Management: Optimise the performance of Massey’s property portfolio through effective management of space & leasing strategies.

Facilities & Asset Management: Ensure effective performance, compliance management, safety & operation of all facilities by providing a well structured & managed maintenance service portfolio; ensure services are prioritised & delivered in accordance with strategic asset management principles & guidelines; and, where applicable, that facilities are maintained & operated safely to agreed service level agreement/performance standards. Develop a framework for delivery of Facilities Services with a national approach.

Contract Management: Ensure effective & efficient contract management of outsourced services & providers through structured contracting management in line with Massey policies & service level agreements. Implement innovative contract models for project & service delivery that provides best value, quality outcomes & appropriate risk; ensure contracts are established, managed & reviewed regularly in accordance with agreed scope & performance criteria. Ensure the framework for delivery is consistent with a national approach & sector best practice.

Environmental Sustainability: Support & promote sustainable developments through key development initiatives, projects & maintenance, & drive efficient management of energy & other resources. Optimise energy efficiency by ensuring sound energy management principles, consistent with the National Facilities goals, strategy & targets, are implemented for all building & service related developments. By adopting ‘sustainability good practice’ support initiatives & outcomes for continuous improvement in sustainable practice to develop a reduction in use of materials & reduce waste.

Emergency Response: Support the delivery of emergency management for the safety of staff & students. Contribute to planning, training & resource management.

Health & Safety: Manage Health & Safety (H&S) performance in respect of facilities management & capital development projects on a continuous improvement basis meeting or exceeding key targets; actively support H&S management through effective monitoring & reporting; in accordance with the relevant H&S legislation, in particular the H&S at Work Act 2015 & Massey University H&S Policy/Procedures. Ensure a high level of H&S is achieved for all construction & maintenance activity on-site.

Financial Management: Manage significant capital & operating budgets & ensure financial targets are achieved. Manage budgets (incl budget preparation, authorising expenditures, & monitoring & reporting on significant variances) in accordance with Massey policies & in consultation with the Facilities Services & Capital Project Managers; maintain oversight of all purchasing & expenditure for the service & ensure the proper exercising of delegated authority. Prepare detailed, periodic finance & progress reports & present these to senior management; maintain accurate & complete financial records to assist with budget management; & work cooperatively with financial managers to ensure alignment & coordination on approach, processes & timing of information.

Human Resources Management: Attract, develop, manage & lead Facilities/Capital Development staff to achieve national & campus service delivery outcomes in accordance with good management practice & Massey’s policies & procedures incl. Massey’s commitments to Equal Opportunity & the Treaty of Waitangi. Maintain an environment that supports personal & professional development & career advancement of staff through effective performance & development planning & review. Communicate & brief staff regularly & invite feedback on key Massey & Facilities matters, policy updates & progress. Manage staffing & employment issues promptly & effectively with appropriate advice & input from People & Organisation Development.

Effective Relationships Management: Maintain cooperation & harmony with key managers & internal & external stakeholders to optimise services & relationships; working positively & effectively across boundaries to achieve broader Massey goals & objectives; presenting a positive image as a representative of Massey at all times. Respond positively & professionally to the demands of customers, recognising the importance of staff & a culture of quality.

Professional/Industry Knowledge: Maintain up-to-date knowledge of Massey policies & procedures, & the structure & operation of Massey; relevant legislation & regulations; & international best-practice

Person specification

Qualifications

Professional/Technical qualifications in Engineering, design, construction, business or relevant discipline, or an equivalent level of knowledge gained through experience in managing capital development projects & facilities.

Experience

Demonstrate leadership in the provision of Facilities & Capital Developments
Extensive experience in building industry/building services
Experience in Project & Construction Management
Experience in high value complex construction developments
Demonstrated ability to work collaboratively within a large complex organisation
Experience in managing & negotiating commercial contracts
Proven experience of the Building Act & Health & Safety requirements
Proven experience in Contract management/administration procedures
Working knowledge of RMA compliance is desirable
Exposure to an educational organisation preferred; otherwise experience working with a large, complex, institutional organisation
Sound working knowledge of AutoCAD & MS Projects or similar
Competent to high level of computer literacy.

Personal attributes and behaviours

Strategic Thinking:
 Assesses the whole of an issue with clarity, avoiding getting caught up in detail, & identifies the major themes.
 Contributes to defining campus strategies, which consider both local & national trends & opportunities.
 Deals effectively with issues & problems which cross boundaries, both internally & externally, for mutual benefit of multiple stakeholders.
 Understands & defines business strategies for own area & understands the impact of these strategies on the rest of all of the Campus’s services & operations.

Communication Skills:
 Modifies communication style & content to a wide range of audiences without sacrificing the integrity of the message or omitting the essential elements of the argument or issues.
 Appropriately uses a range of communication & presentation techniques to matches audiences & messages.
 Makes use of questioning to confirm that information has been received & that audience attention is maintained.
 Anticipates impact on people due to information received & decisions made.
 Actively seeks the views of others who think differently, acknowledges their value & makes a concerted effort to understand their points of view

Leadership:
 Provides team members with clear vision & direction.
 Provides information to assist the team to work effectively & to make appropriate decision in their work – incl; sharing of own expertise & inviting input from colleagues.
 Applies models of group processes in organising & motivating group activities.
 Takes charge in crisis situations to achieve effective & timely resolution to the problem.
 Inspires & motivates team members to maximise their potential & obtain commitment.

Financial Management:
 Makes effective financial decisions which optimise the use of resources & achieve financial targets.
 Is able to prepare & present information for business cases, incl; those having cost- benefit implications.
 Analyses & interprets financial information which informs sound management decision-making.
 Advises on the financial implications of actions & pro-actively seeks improvements to maximize value-for-money.

Managing Relationships:
 Establishes appropriate networks of contacts, across a wide range of interaction points, to provide information or influence when required
 Represents the University in a professional & proactive manner in all interactions with existing & potential stakeholders & community connections.
 Understands & maintains a knowledge of the customs & protocols of a range of cultural & ethnic groups incl; but not limited to, language & greetings.
 Develops strategies to maintain position & effective relationships in changing or challenging circumstances.

Managing Performance & Risk:
 Delegates considering a range of factors incl; ability, risk, & developmental opportunity.
 Identifies & takes action to minimise risks.
 Balances resources across competing demands.
 Establishes & monitors performance targets through formal performance management & development systems & approach.
 Deals directly with staff performance issues through timely coaching & support.

Planning & Organising:
 Deals with work in the appropriate order of importance & recognises the work that is urgent
 Achieves targeted outcomes without compromising accuracy & quality.
 Reassesses priorities & reschedules work as the situation or demands change.
 Effectively manages key processes, strategies & staffing to achieve targeted outcomes.
 Controls & drives the process rather than letting events dictate timeframes, & takes corrective measures to keep to task.

Problem Solving:
 Identifies likely explanations for causes of a situation & weighs up alternative options & the likely consequences of each.
 Applies a range of approaches, within University constraints, to provide the best possible solution for a customer.

Results & Achievement Focus:
 Initiates, develops & implements ways to do things better or more efficiently.
 Takes manageable risks to achieve results.

Additional Pre-employment Checks

Requirement to pass a criminal convictions & credit history checks.

 

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